- The easiest way to learn about usenet is to check out the Wikipedia entry: http://en.wikipedia.org/wiki/Usenet

 - A newsgroup is a repository usually within the Usenet system, for messages posted from many users at different locations. The term is somewhat confusing, because it is usually a discussion group.

For a full answer please see wikipedia:
http://en.wikipedia.org/wiki/Newsgroup

 - An NZB File is a text file, which is XML parsed. This file only contains meta data/links to postings on Usenet. It makes downloading from Usenet much easier than manually selection groups of files.

Wikipedia:
http://en.wikipedia.org/wiki/Nzb

 - No, it's not illegal. Usenet is indeed legal. It pre-dates the internet as we know it.  Think of it as a MASSIVE FORUM

In fact, some ISPs today still have Usenet Servers of their own.

 - Of course! Usenet is completely secure and annonymous!

Some premium Usenet server providers even provide SSL connection!

We also provide SSL access, at https://nzbmatrix.com

 - Retention is the amount of time a usenet post (its files) are "retained" or kept on the usenet server. The greater the retention, the better.

Most ISPs will have a low retention, premium providers will have 100's of days

 - The greater the retention of usenet posts, the longer chance you have to complete your download and more is availiable to you

 - There are several NNTP clients out there.

We recommend the following clients:
Altbinz (FREE) - www.altbinz.net
Grabit (FREE) - http://www.shemes.com
NewsLeecher - http://www.newsleecher.com

A popular web based client is SABnzbd this can be found at http://sabnzbd.org

 - We have several guides within our forums, here

Slyck also has some video guides http://www.slyck.com/ng.php

 - A news provider is the server that provides you with your usenet access, we do not do this.  We are only a Usenet Search Index.

A few ISP's have their own News Servers, but these are often very limited.

For a Full list of all the News Providers and a comparisson engine, we recommend you visit http://www.usenetcompare.com

 - In the top right of the site click on Your Account and then on Change Password.

 - In the top right of the site click on Your Account, then on Edit Settings and then scroll down until you see your E-mail Address. After you change your email click on the submit button at the bottom. You will be sent and have to reply to a confirmation email.

 - Yes you can. Submit a Staff PM and let us know what you want it changed to and if that name isn't taken we'll change it for you.

 - Unfortunately you cannot delete your account yourself.

If it is really 100% required that your account is deleted please contact a member of staff.

A valid reason must be given.

 - We only keep TOTAL counts for NZBs downloaded.

A record of what you have downloaded over the past 24hrs is also kept, this is cleared on a hourly basis.  This is done for several reasons,  and to keep a daily count for server protection.

We do not log your IP history, the current IP is kept for login purposes.

 - In "Your Account" settings you can set a privacy level for your account.

If you set your privacy setting to strong, most of your account information will be hidden from public view.

 - Both sites are hosted on different servers and do not share data.

Please re-register on nzbxxx.com

 - Easy. There is a link at the top of the site, or:
http://nzbmatrix.com/nzb-upload.php

If you want to become a regular NZB poster we have several methods of bulk uploading to the site

 - We currently enforce a 10 NZBs per 24hrs limit for non-vip members.

Partial NZBs, and NZBs downloaded using the Queue system also count towards your limit

** For VIPs we have implemented a high usage cap of 150 NZBs per 24 hours. This is done for server load and security reasons. Very few members ever reach this cap, but if you do we apologize for the inconvenience.

The download counters are updated every hour for VIPs and non VIPs

 - YES! Its not 100% completed yet, so you may have some "This page contains insecure items"

This is due to external images loading (banners and logos)


SSL Address
https://nzbmatrix.com

 - This is the list of nzbs which are prohibited from being posting to the site.
The complete banned list is displayed on the NZB upload page at the top and within the Site Rules page

 - Our search index is generated in a number of ways. 90% is automated by our indexing bots, the remaining are posted by users of the site.

 - Currently we do not offer a full RAW search, however you can search by usenet post subject.  This can be found within the "More Options" link on the search page.

 - We like to think of NZBMatrix as a site anyone can visit, any age, without restrictions.

We have moved all adult content to our FREE sister site http://nzbxxx.com

(you will have to re-register, as the two sites do not share any user information)

 - Your browser needs to accept gzip encoded files, 99.9% of browsers do.  You can test here:

http://www.browserscope.org/network/tests/gzip

If your browser does not accept gzip encoding then please check your browser settings and/or security software.  Google may help

 - We have several payment methods listed at the following link.

http://nzbmatrix.com/donate.php

 - For a complete list of the VIP benefits please check out our donations page:
http://nzbmatrix.com/donate.php

 - The main home page is updated every 10 minutes, and todays/yesterdays is updated every hour.

If these pages updated in real time, the strain on the server would be tremendous.

Your upload should show instantly within the category browse pages and the search facility

 - NZBs are only in ZIP archives for non-VIP users.

This is because the cost of bandwidth would be too great for ALL our users to be downloading the 1MB+ files.

Again, this hinderance is only for non-VIP users.

However, to sweeten the deal, if the NZB has an NFO, the NFO will be included in the ZIP.

VIP members can also download as ZIPs if the member so chooses.

 - This is a new feature and is VIP only.

If you are a VIP member you will see a link within the "File Details" section of the NZB information page, once you click this link you will see all the files within the NZB.

Simply tick what files you require and click generate NZB.

You can also select a RANGE, NFOs only, PARs only etc.

 - Yes! Check out the following link for more information.

Please do contact at us for further information and site stats.

http://nzbmatrix.com/contactstaff.php

 - Yes, indeed! Vist http://rss.nzbmatrix.com for further details.

 - We do have a official IRC channel:
Server: irc.p2p-network.net
Channel: #NZBMatrix.chat

We also announce every NZB posted in #NZBMatrix

You can either connect using MiRC or via the Java Chat client on this site:
http://nzbmatrix.com/irc.php

 - Daily. Pretty much. The admins of NZBMatrix aren't like admins of other sites. They actually visit the site and look for ways to improve it, all the time!

The admins have completely engineered the code that NZBMatrix uses, and are not using code that someone else has designed. They've created a fully working website and are continually improving it to make NZBMatrix.com the best and easiest to use NZB indexing site on the internet.

 - The flags besides NZB filenames are representitive the contents' audio language or software interface language.

English files have a British Flag and so on. If there is no language, it is best to read the description of the file and assume it is in English.

VIP members have the ability to sort by language and to show only a certain language.

 - We have several "Information" icons.  These are as folows:

NTSC/PAL/FREE
- This is used mainly for games, and lets you know the region it will work with. FREE should only be used for games that are region free.

[img=http://nzbmatrix.com/images/camera.gif]
- If the uploader has attached a image to the NZB, hover your mouse over the camera to display the image

[img=http://nzbmatrix.com/images/weblink.gif]
- If the uploader has added a link to the upload, clicking this will redirect you to that link.  This is usually a review or manufacturer

[img=http://nzbmatrix.com/images/nfo.gif]
- If the uploader has included a .nfo  Clicking this icon will open the .nfo

[img=http://nzbmatrix.com/images/imdb_small.gif]
- If the uploader has included a IMDB link, this icon will show.  Clicking this icon will open the IMDB page.

 - We have ads on the site because we need them to help cover server costs. Running a large Usenet indexer such as this becomes very costly.

Remember if your a VIP member, you can opt to disable the adverts in "Your Account"

 - This site uses cookies to hold your login information.

Firstly make sure you are accessing the site with http://nzbmatrix.com (note no www.) as this is the preferred url

If it still asks you to login, please ensure that your browser is accepting the cookie, mostly this is due to your privacy settings.

 - We have created a dedicated page to help you with search queries here

Please also note that you can change the order results are displayed. The default is Age(newest first), however you can also order by relevance.

It is also advised that you enter a minimum of 4 characters.

 - This refers to Site retention which is the amount of time nzbs are retained on our servers.
Don't get this mixed up with usenet retention which is the amount of time binaries are kept on your news providers servers.

 - We have a archive system where posts over a certain age (x00) days are placed on a seperate system.  These posts can only be downloaded in complete .nzb format.  You cannot use ZIP or Partial download for these.

 - Requests are no longer permitted anywhere on the site. Doing so will get you a comment and forum ban as per the rules.

 - When making a subscription payment to the site most are applied instantly.

- Paypal rarely has issues, 99.9% of payments are applied instantly

- Google Checkout payments will only upgrade once the Payment has been authorised by Google, from then its automated.  If there is a delay we suggest you check your Google Checkout account.

- Phone or SMS/Text payments sometimes take a few minutes, If you have a problem please use the contact staff link on the site.


If you have not been upgraded after 24hrs please use the Contact Staff link.

Please include the transaction id, Payment Method, and any other details

 - Unfortunately repeat payments are not always updated correctly.

Please use the Contact Staff page to let us know.  Please include the transaction information

 - Please allow a few hours before contacting us if you have a problem with the phone/SMS system.

It is not always instant, please include as much details as possible if you need to contact us.

 - All VIP subscriptions are 10 years

 - You have a few options...

SMS/Text message donation or Phone payment.  However not all countries are supported, please see the payment page to see if yours is.

Moneybookers.  Moneybookers support direct bank transfer funding (as well as credit/debit card)

 - First do a regular search and then when the results come up look to the right of the Search button and you'll see [Save Search]. Click on that and then enter the name of your search and then click on Save Search
All saved searches are displayed in a handy box titled Saved Searches on the left of the site.
You can then edit or delete your searches by clicking on the [Manage Searches] button in the Saved Searches box.

 - You can add any NZB to a personal bookmarks list by clicking the bookmark link within the NZB information.

To access your bookmarks click here

 - The best places to ask for help are in the Forums or the IRC Chat Room

The operators of the site cannot give advice in the use of NZBs, News Readers and NSPs.  This site is a search index of usenet.

 - As a VIP member you have the option to disable the site adverts, please go to "Your Account" and change the setting.

 - Yes you can. Navigate to Your Account then Edit Settings and check which languages you'd like to see.

Only the languages which are selected plus the posts with no language indicated will be displayed for you.

 - Navigate to Your Account then Edit Settings and select which categories you would only like to see.

Only the categories which you have checked will be displayed while you browse.

 - The VIP forum is located within our regular Forums but only VIP members can view it.

 - There is no VIP status on NZBxxx.com. As there are much less adult nzbs there is no need for VIP